Privacy Policy

Last updated: February 26, 2026

1. Information We Collect

We collect information in the following ways:

  • Account information: Name, email address, and organization details when you sign up.
  • Usage data: Pages visited, features used, and actions taken within the platform.
  • Payment information: Billing details processed securely through Paddle. We do not store credit card numbers.
  • Brand kit data: Logos, colors, and fonts you upload for variation generation.

2. How We Use Your Information

  • Provide and improve the Service
  • Process payments and manage subscriptions
  • Send transactional emails (scan results, billing receipts)
  • Analyze usage patterns to improve the product
  • Provide customer support

3. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate the platform:

  • Supabase (database and authentication)
  • Paddle (payment processing)
  • Google, Anthropic, Groq (AI analysis — ad data only, no PII)
  • Resend (transactional email delivery)
  • Sentry and PostHog (error tracking and product analytics)

4. Data Retention

  • Raw ad scan data: Automatically deleted after 3 days
  • AI analyses: Retained while your account is active
  • Generated variations: Retained while your account is active
  • Account data: Deleted within 30 days of account deletion

5. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Export your data in a portable format
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Object to processing for analytics purposes

Exercise these rights from your account settings or by contacting privacy@exorous.ai.

6. Cookies

We use essential cookies for authentication and session management. Analytics cookies (PostHog) are only enabled after your consent via the cookie consent banner.

7. Security

We implement industry-standard security measures including encrypted connections (TLS), row-level security in our database, hashed API keys, and regular security audits.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

9. Contact

For privacy-related questions, contact us at privacy@exorous.ai.